Privacy Policy

Sketch of rising sun.

We receive, collect, and store any information you  enter on our website or you provide us with in any other way.  We may use software tools to measure and collect session information, including page response times, lenght of visits to certain pages, page interaction information, and methods used to browse away from the page.  We also collect personally identifiable information (including name, e-mail, password, communications); payment details (including credit card information), comments, feedback, reviews, recommendations, and personal profiles.

 

When you conduct a transaction on our website, as part of the process, we collect personal information you give us such as your name address and e-mail address.  Your information will only be used for the specific reason of helping us to provide you service through Cozy at Home Pet Sitting.

 

We collect such Personal and Non-Personal information for the following purposes:

 

1.  To provide and update the services;

 

2.  To provide our users with ongoing  customer assistance and support;

 

3. To be able to contact our Users and Visitors with general or personalized service-related notices and promotiional messges;

4. To create aggregated statistical data and other aggegated and/or inferred Non-personal information which we or businesses we use to collect information may use to provide or improve our respective services;

5.  To comply with any applicable laws and regulations.

Our company is hosted on the Wix.com platform.  Wix.com provides us with the online platform that allows us to sell our services to you.  Your data may be stored through Wix.com's data storage, data bases, and the general Wix.com applications.  They store your data on secure servers behind a firewall.

All direct payment gatways offered by Wix.com and used by our company adhere to the standards set by PCI-DSS as managed by the PCR Security Standars Council, which is a joint effort of brands like Visa, MasterCard, American Express, and Discover.  PCI-DSS requirements help ensure the safe handling of credit card information by our site and its service providers.

We may contact you to notify you reguarding your account, to troubleshoot problems with your account, to resolve a dispute,  to collect fees or monies owed, to poll your opinion  through surveys and questionaires, to send updates about our company, to discuss requested or current pet sitting services, or as necessary to contact you to enforce our User Agreement, applicable national laws, and any agreement we may have with you. For these purposes we may contant you via e-mail, text mesage, telephone, and postal mail.  You may contact Brian Wasserman at (216) 382-5468 or brian@cozyathomepets.com to be removed from any or all of these forms of communication.

 

Third parties, such as Google Analytics or other applications offered through the Wix App market, placing cookies or utilizing other tracking technologies through Wix services may have their own policies regarding how they collect and store information.  As these are external services, such policies are not covered by the Wix privacy policy.

To learn more about cookies, we recommend looking at good sources of information such as All About Cookies. You, as vistors,  should be able to see what cookies are used and how to manage them properly.

The following links explain how to access cookie settings in various browsers:

In accordance with data privacy regulations, we must inform you that we are using cookies on our site.  This has been done by adding a cookie banner to this site.

Wix uses cookies for important reasons such as:

- To create a great experience for our visitors and costomers.

-To identify our registered members (users who registered to our site).

-To moitor and analyze the performance, operation, and effectiveness of Wix's platforms.

-To insure the platform is safe and secure to use.

In general, the cookies which are initiallly placed on our Wix website my be considered essential cookies.  However, considering the platform gives us the ability to add multiple components, codes, third party applicaions, and so on, our website may include other types of cookies.

To opt out of being tracked by Google Analytics across all websites, visit this link: http://tools.google.com/dlpage/gaoptout.  

 

If yoiu don't want us to process your data anymore, please contact Brian Wasserman at (216) 382-5468 or brian@cozyathomepets.com.

We reserve the right to modify this privacy policy at any time, so please review it frequently.  Changes and clarifications will take effect immediately upon their posting on the website.  If we make material changes to this policy, we will nolify you here that it has been updated, so you are aware of what information we collect, how we use it,  and under what circumstances, if any, we use and/or disclose it.

 

If you would like to: access, amend, correct, or delete any personal information we have about you are invited to contact Brian Wasserman at (216) 382-5468 or brian@cozyathomepets.com.

 

This Privacy policy is effective as of 10/5/2021.